Terms, Conditions & Legal Information

Ally Electrical Services Ltd

Lonsto House

Princes Lane

N10 3LU

Ally Electrical Services Ltd is insured through Hiscox Insurance Company Ltd, 39 Bennett's Hill, Birmingham B2 5SN.

Public liability insurance limit of indemnity: £5,000,000. Professional indemnity insurance limit of indemnity: £500,000.

Ally Electrical Services are registered with NAPIT, membership no. 18532.  All installation work carried out is guaranteed for six years through NAPIT. 

Ally Electrical Services Ltd is registered in England and Wales, company No. 7844594 and is subject to English Law.


Ally Electrical Services take our reputation seriously.  If there are any complaints about our service or work please either telephone the company or make a complaint in writing to the address above or: info@allyelectric.co.uk Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/


Terms and Conditions

1.Installation Work:

(a)All electrical installation work will comply with BS7671:2008 (2015) and any amendments in force at the time of the works.

(b)All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

(c)Electrical Installation and Minor Works certificates and Building Regulations notifications issued by Ally Electrical Services Ltd cover only those works installed by Ally Electrical Services Ltd.

(d)Where work is to extend or modify existing circuits, costs quoted assume existing circuits are safe and in adequate condition. Any works required to bring these circuits up to standard will be at additional cost.

(e)Where carpet, floor coverings and/or floorboards require lifting, Ally Electrical Services Ltd will endeavour to avoid damage and to refit to an acceptable standard. However, employing a specialist fitter may be prudent, to effect a fully satisfactory reinstatement.

(f)Unless agreed beforehand, chases to walls, etc will be left un-filled. Final finishing of skim coat plaster and final decoration is excluded.

(g)Ally Electrical Services Ltd will endeavour to clean up after completion of work. However, some additional vacuuming and cleaning down of surfaces should be expected afterwards. Any equipment susceptible to damage from dust must be removed from the work area prior to Ally Electrical Services Ltds arrival.

2.New Consumer Units:

(a)The installation of new consumer units (fuseboards) is subject to the whole installation being tested to ensure it is safe to be connected to a new consumer unit. This is a legal requirement under Part P of the Building Regulations. The basic cost for this is included in the installation cost.

(b)Any faults found during the above testing or conditions that are deemed unsafe, must be rectified prior to that circuit being reconnected to any new consumer unit. Any costs for such work are not included. Such issues will be brought to the clients attention as soon as is practical during works.


(a)Whilst we try to be as helpful as possible and will generally do some limited moving to create access, the clearing and/or moving of furniture and other items blocking access to work areas are not included within the quote.

(b)Whilst Ally Electrical Services Ltd will try and ensure that electrical items are plugged back in and in working order before we leave the premises, we will not be held responsible for any losses due to any electrical items not being plugged back in and/or switched on.

(c)Removal from site and disposal of rubble, materials, general waste and packaging is not included. Ally Electrical Services Ltd may, at their discretion, remove old fittings and wiring for responsible disposal.


(a)Estimated costs assume continuous and unhindered access to the site by prior arrangement with the client.

(b)Unless stated otherwise, the costs quoted assume standard working hours between 09:00hrs - 18:00hrs Monday to Friday inclusive. Work required by the client outside these hours may attract a further charge although we will try and be flexible.

(c)Additional work not covered in stated costs will attract an additional charge plus materials.

(d)Estimates and quotes are valid for 30 days from the date of the estimate.

5.Risk and Title of Goods:

(a)The risk in all goods supplied shall pass to the Client upon delivery.

(b)All goods supplied shall remain the property of Ally Electrical Services Ltd until all sums due have been paid in full.

6.Third Party Trades

a)Where projects involve works by third party trades, any damage to the electrical installation by third parties shall remain the responsibility of the Client. Any rectification costs must be paid by the Client prior to commencement of second fix. Recovery of such costs from any third party shall be the Clients responsibility.

b)If Ally Electrical Services Ltd has to carry out alterations to work already completed by Ally Electrical Services Ltd due to work carried out by third party trades, Ally Electrical Services Ltd reserves the right to levy additional costs.


(a)Ally Electrical Services Ltd warrants its installation work to be defect free for a period of 6 years from the invoice date. Cover does not extend to parts (parts are covered by a manufacturer's warranty), physical damage, willful misuse or instances where the installation has been altered or tampered with by third parties. The warranty also excludes fair wear and tear, lamps, fuses or other consumables.


(a)Unless agreed in writing, payment in full should be made on completion of the specified works, to: Ally Electrical Services Ltd

(b)Projects taking an extended period of time to complete may require staggered payments throughout the duration of the works. This will be agreed by Ally Electrical Services Ltd and the Client before commencement of the work.

(c)Where projects involve separate first and second fix works, part payment may be due before work commences and on completion of first fix (see quote for more details)

(d)Payment may be made by by bank transfer, cheque or cash..

(e)In the event of any non payment Ally Electrical Services Ltd reserve the right to withhold any certificates for work carried out until such payments are made.


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